Privacy policy
PRIME STREAM Asia PTE.LTD. (hereinafter referred to as "we" or "our company") operates the shopping site "omigot" (hereinafter referred to as "this site"). We aim to operate our business in compliance with the requirements of the PDPA, respecting your choices. Your information is collected to better understand your needs and to improve our services and communication methods.
Collection of Personal Information
This site may collect your personal information in the following situations:
- When purchasing our products online
- When registering for a membership program
- When subscribing to an electronic newsletter
- When making inquiries regarding products or services
- When participating in contests, surveys, lotteries, or other promotional activities
- When visiting our website
Age Restrictions
This site prohibits individuals under the age of 18 from browsing and making purchases. In the event that we collect personal information from customers under the age of 18, we will assume that consent from a parent or guardian has been obtained.
Types of Personal Information Collected
The information collected by this site may vary depending on the types of products and services you purchase and use. Examples of the types of personal information we may collect include:
- **Personal Information** โ This may include your name, NRIC, FIN or passport number, address, phone number, email address, nationality, gender, occupation, and date of birth.
- **Account Information** โ Such as details related to your registered membership programs or accounts.
- **Purchase history and service usage information**
Use of Personal Information
We may use your information for the following purposes:
- To process online orders
- To respond to inquiries or requests from you or authorized individuals
- To notify you of updates to products or services
- To conduct market research or customer satisfaction surveys
- For matters related to membership (e.g., changes in benefits or the latest promotions)
- To provide advertising messages or event invitations via SMS/MMS, voice, email, or mail, with your prior consent or as permitted by local laws
Sharing of Personal Information
We may share your information in the following circumstances:
- With business partners or vendors involved in providing products or services
- With industry regulatory authorities and other government agencies as required by local laws and regulations
- With financial institutions to facilitate credit card payments
- With research institutions for the purpose of market analysis
Protection of Personal Information
We implement strict measures to protect your information, including:
- Security measures to prevent breaches in our network and database systems
- Limiting access to information in our systems and the systems of our business partners and vendors
- Implementing strict authentication processes to prevent unauthorized access to information
In cases where your personal information is transferred outside of Singapore, we will ensure that appropriate data protection measures are in place.
Response to Data Breaches
In the event of unauthorized access or leakage of personal information, we will promptly notify the affected customers and, if necessary, the relevant regulatory authorities.
Retention of Information
Your personal information will be retained only for as long as necessary for our business purposes, after which it will be safely deleted.
Your Rights
You have the right to access, correct, or request the deletion of your personal information held by us. Such requests can be made by contacting our customer support team.
Respecting Your Contact Preferences
We are committed to complying with the "Do Not Call (DNC)" regulations. We strive to engage with you in a more targeted and relevant manner.
We may send marketing messages to your Singapore phone number under the following circumstances:
- If you have provided consent, or
- If you are not registered with the national DNC registry, or
- If such messaging is permitted under applicable laws and regulations.
Our marketing messages aim to provide you with the latest updates on our exclusive offers, rewards programs, and special deals from our partners and advertisers. Please note that if you withdraw your consent for the use of personal information, we may be unable to continue providing certain products or services depending on the nature of your request.
Any Questions?
If you have any feedback or inquiries regarding personal information, or if you wish to stop receiving promotional/marketing messages from us, please contact us at: primestreaminfo@hokkaido.com.sg
For general information about PDPA, please visit the website of the Personal Data Protection Commission at http://www.pdpc.gov.sg.